FAQs

What is Japan’s October?

Japan’s October is a clothing label built around memory, time, and enduring beauty. Every release is created with intention, inviting you to carry a story long after the season has passed.

When will new collections be released?

We release in limited chapters rather than on a fixed schedule. Join our mailing list to be notified before each release.

Are your products limited?

Yes. Many of our pieces are produced in small quantities and may not be restocked once they’re gone.

Do you restock sold-out items?

Some pieces may return, while others will remain exclusive to their original release. Once a chapter closes, it often stays closed.

Where do you ship?

We currently ship throughout the United States, with international shipping coming in the future.

How long does shipping take?

Orders are typically processed within 2 to 5 business days. Shipping times vary depending on your location.

Can I return or exchange my order?

Returns and exchanges are accepted on eligible items within our return window. Items must be unworn, unwashed, and in their original condition.

How do I know which size to order?

Each product includes a detailed size guide. If you’re between sizes, we recommend checking the measurements before ordering.

How can I contact you?

If you have any questions, reach out to us through our Contact page or email us, and we’ll respond as soon as possible.

Why “Time fades. Beauty remains.”?

It reflects our belief that while moments pass, the meaning they leave behind endures. Every piece is designed to honor what remains.